Not resolved

Bleuribbon hair markets themselves as a premium company that puts the customer first and which sells luxury hair. As for the quality of the hair- I cannot judge.

The customer service agents assured me I would receive the hair within a week of purchase. 9 days on and no update of shipping progress. When I email/ call the number provided by this company, no answer. I use the online chat to ask about the status of my order and they reply, "don't worry, everything is in place" with NO EVIDENCE.

Do they think their customers are ***? Never have I heard of a company that treats its customers this way. After chatting to an agent online and telling them I was disappointed with their service, they log off chat. As I will probably not receive my hair by desired date, going to have to go to my local afro hair shop to buy some hair.

Absolutely disgusting treatment from Bleu Ribbon Hair. I recommend everyone to stick to more credible online hair companies.

As another pissed consumer said, Bleu Ribbon are CROOKS.

Product or Service Mentioned: Bleuribbon Shipping Service.

Reason of review: Poor customer service.

Preferred solution: Deliver product or service ordered.

I didn't like: Costumer service, Waiting 3wks-month for shipping.

Company wrote 0 private or public responses to the review from Jun 22, 2016.
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